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Guides Service

Guide · 3 steps

How to use Service

When a deal is won, a handover with its checklist and onboarding tasks goes to the delivery team, so nothing promised in sales is lost.
  1. 1

    Win a deal

    CRM → Pipeline

    Mark the deal won.

  2. 2

    Accept the handover

    Service

    The delivery owner sees what was sold, the value and the people involved.

  3. 3

    Complete onboarding

    Service → Handover

    Tick off the onboarding tasks; sales can see progress.

Common questions

Good to know

Does it replace a support desk?+

It covers handovers and jobs after the sale. Conversations with customers live in Inbox.

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